Skip to main content

Your basket

Monthly payment

  • every month for months, then
  • months contract
  • no annual contract

Monthly payment total

£xx

One-off payment

One-off payment total

£xx

Included with your package

Summary

Monthly payment

    One-off payments

    Reward Card included
    to say thanks for signing up
    Amazon gift card
    Amazon gift card to say thanks for signing up
    cashback icon
    Cashback to say thanks for signing up
    Today's payment
    Today's payment

    Connecting to your WiFi network on an Android phone / tablet

    Android Phone / Tablet Connection FAQs

    This guide will show you how to connect an Android device to a wireless router supplied by Plusnet. You should be able to use it with other wireless routers as long as you know the Wireless Name (SSID) and password of the network you're connecting to.

    You'll find the Wireless name (SSID) and password on a sticker on the bottom or back of your router or on a pull-out tab at the back. If you're connecting to the Internet using one of our routers, the SSID will look something like this: PLUSNET-1A2B3C or PlusnetWireless1A2B3C.

    Your wireless password (wireless key or WPA PSK) is made up of a series of numbers and upper and lower case letters.

    1. Swipe up to open the App Drawer
    2. Select the Settings app
    1. Select ‘Network & Internet’ > ‘WiFi’
    1. If WiFi is switched off, toggle the switch to turn this on
    1. You'll see a list of networks you can connect to. Select your router's Wireless name (it'll start with Plusnet)
    2. You'll be asked for the password. This is the Wireless key (or WPA-PSK key) shown on the bottom of your router. Enter this select ‘Connect’

    Having problems with this step?

    • Your wireless key is case sensitive, watch out for upper and lower case letters
    • Watch out for 0, that's a number zero rather than a letter O
    • If you want to see what you’re typing select ‘Show password’
    1. You're now connected to your wireless network. Open your web browser to start browsing!

    If you want to check your connection, the WiFi symbol at the top right shows what's going on. The bars on the icon show the signal strength. The WiFi option in Settings will show the name of the network you're currently connected to.

    Was this article helpful?

    More ways to get help

    Plusnet community
    Our customers always have tips to share.
    Talk to our community

    Contact our team
    Message @Plusnet on X (formerly Twitter)
    Or call 0330 1239 123

    Sign Language service

    Contact us using British Sign Language

    My Account
    Manage your bills, packages and details.
    Sign into Broadband