Skip to main content

Your basket

Monthly payment

  • every month for months, then
  • months contract
  • no annual contract

Monthly payment total

£xx

One-off payment

One-off payment total

£xx

Included with your package

Summary

Monthly payment

    One-off payments

    Reward Card included
    to say thanks for signing up
    Amazon gift card
    Amazon gift card to say thanks for signing up
    cashback icon
    Cashback to say thanks for signing up
    Today's payment
    Today's payment

    We're updating our older broadband packages and call plans

    We’re streamlining our range of packages so we can provide you with the very best broadband service. See what’s changing and what this means for you.

    The UK broadband and telephone networks are currently being upgraded to the latest digital technology. We have a number of very old broadband and call plans. With the latest nationwide updates, these products are now becoming outdated. Reducing the number of packages we have available, means we can focus on providing you the very best broadband service.

    We’re making this easy and straightforward for you, so we’ll automatically move you to an equivalent Plusnet package. It’s all good news, as you’ll be upgraded at no extra cost.

    There’s nothing you need to do. We’ll take care of everything and let you know what’s changing and what package you’ll be moved to. It’s as easy as that.

    • Your connection will continue as normal.
    • Upgraded for the same price you pay now
    • Your billing date won’t change
    • You won’t be re-contracted
    • Your broadband usage will remain unlimited
    • We’ll let you know if your call plan is changing as part of the upgrade

    Our table shows the older products and which Plusnet package they’ll be moved to.

    Just a heads up – there’s a lot so keep scrolling.  

    Current package New Plusnet package
    Force9 Broadband Plus up to 8Mb (Annual Contract Activation and Modem Offer) Unlimited Broadband

    Force9 Broadband Plus up to 8Mb (Monthly Contract Activation and Modem Offer)

    Unlimited Broadband

    Force9 Broadband Plus up to 8Mb (Monthly Contract No Modem Activation Offer)

    Unlimited Broadband

    Force9 Broadband Premier Option 1 (Monthly Contract No Modem)

    Unlimited Broadband

    Force9 Broadband Plus up to 8Mb (Monthly Contract No Modem)

    Unlimited Broadband

    Force9 Broadband Premier Option 1 (Annual Contract No Modem)

    Unlimited Broadband

    Force9 Broadband Plus up to 8Mb (Annual Contract No Modem Activation Offer)

    Unlimited Broadband

    Force9 Broadband Premier Option 1 (Monthly Contract No Modem  Activation Offer)

    Unlimited Broadband

    Premium Market 3

    Unlimited Broadband

    Force9 Broadband Plus up to 8Mb (Annual Contract No Modem)

    Unlimited Broadband

    Force9 Broadband Pay as You Go (Monthly Contract No Modem)

    Unlimited Broadband

    Unlimited - Market 3

    Unlimited Broadband

    Plusnet Unlimited (Contracted) - Market 2/3

    Unlimited Broadband

    Plusnet Unlimited (No Contract) - Market 2/3

    Unlimited Broadband

    Plusnet Essentials (Contracted) - Market 2/3

    Unlimited Broadband

    Plusnet Unlimited (Contracted without Phone) - Market 2/3

    Unlimited Broadband

    Plusnet Unlimited (No Contract without Phone) - Market 2/3

    Unlimited Broadband

    Plusnet Essentials (Contracted without Phone) - Market 2/3

    Unlimited Broadband

    Plusnet Essentials (No Contract without Phone) - Market 2/3

    Unlimited Broadband

    Plusnet Value (Without Phone) - Market 2/3

    Unlimited Broadband

    Plusnet Value - Market 2/3

    Unlimited Broadband

    Plusnet Extra (Without Phone) - Market 2/3

    Unlimited Broadband

    Force9 Broadband Premier Option 1 (Annual Contract  Activation and Modem Offer)

    Unlimited Broadband

    Force9 Broadband Your Way Option 1 (Monthly Contract)

    Unlimited Broadband

    Force9 Broadband Premier Option 1 (Annual Contract 1 Port Router Modem)

    Unlimited Broadband

    Force9 Broadband Premier Option 1 (Annual Contract  No Modem  Activation Offer)

    Unlimited Broadband

    PlusNet Broadband Plus up to 8Mb (Annual Contract  No Modem  Activation Offer)

    Unlimited Broadband

    PlusNet Broadband Plus up to 8Mb (Annual Contract  Activation and Modem Offer)

    Unlimited Broadband

    PlusNet Broadband Plus up to 8Mb (Annual Contract  1 Port Router Modem  Activation Offer)

    Unlimited Broadband

    PlusNet Broadband Premier Option 1 (Annual Contract  No Modem  Activation Offer)

    Unlimited Broadband

    PlusNet Broadband Premier Option 1 (Annual Contract  No Modem)

    Unlimited Broadband

    PlusNet Broadband Premier Option 2 (Annual Contract  No Modem)

    Unlimited Broadband

    PlusNet Broadband Premier Option 1 (Annual Contract  Activation and Modem Offer)

    Unlimited Broadband

    PlusNet Broadband Plus up to 8Mb (Annual Contract  Basic Wireless Bundle  Activation Offer)

    Unlimited Broadband

    PlusNet Broadband Plus up to 8Mb (Annual Contract  Laptop + Desktop Wireless Kit  Activation Offer)

    Unlimited Broadband

    PlusNet Broadband Plus up to 8Mb (Monthly Contract  No Modem  Activation Offer)

    Unlimited Broadband

    PlusNet Broadband Plus up to 8Mb (Monthly Contract  Activation and Modem Offer)

    Unlimited Broadband

    PlusNet Broadband Premier Option 1 (Monthly Contract  No Modem)

    Unlimited Broadband

    PlusNet Broadband Plus up to 8Mb (Monthly Contract  No Modem)

    Unlimited Broadband

    PlusNet Broadband Premier Option 1 (Monthly Contract  No Modem  Activation Offer)

    Unlimited Broadband

    PlusNet Broadband Plus up to 8Mb (Annual Contract  No Modem)

    Unlimited Broadband

    PlusNet Broadband Premier Option 1 (Monthly Contract  Activation and Modem Offer)

    Unlimited Broadband

    Premium Market 1 & 2

    Unlimited Broadband

    PlusNet Broadband Plus up to 8Mb (Annual Contract  Desktop Wireless Kit  Activation Offer)

    Unlimited Broadband

    PlusNet Broadband Premier Option 1 (Annual Contract  1 Port Router Modem)

    Unlimited Broadband

    Broadband Easy Start

    Unlimited Broadband

    PlusNet Broadband Plus up to 8Mb (Monthly Contract  1 Port Router Modem  Activation Offer)

    Unlimited Broadband

    PlusNet Broadband Premier Option 2 (Monthly Contract  No Modem)

    Unlimited Broadband

    PlusNet Broadband Plus up to 8Mb (Monthly Contract  Desktop Wireless Kit  Activation Offer)

    Unlimited Broadband

    Plusnet Essentials (No Contract) - Market 2/3

    Unlimited Broadband

    Plusnet Extra - Market 2/3

    Unlimited Broadband

    PlusNet Broadband Plus up to 8Mb (Monthly Contract  Basic Wireless Bundle  Activation Offer)

    Unlimited Broadband

    PlusNet Broadband Your Way Option 1 (Monthly Contract)

    Unlimited Broadband

    Plusnet Essential (Annual Contract)

    Unlimited Broadband

    PlusNet Broadband Plus up to 8Mb (Annual Contract  4 Port Router Modem  Activation Offer)

    Unlimited Broadband

    PlusNet Broadband Plus up to 8Mb (Monthly Contract  4 Port Router Modem  Activation Offer)

    Unlimited Broadband

    Free-Online Broadband Plus up to 8Mb (Annual Contract  Activation and Modem Offer)

    Unlimited Broadband

    Free-Online Broadband Plus up to 8Mb (Monthly Contract  Activation and Modem Offer)

    Unlimited Broadband

    Free-Online Broadband Plus up to 8Mb (Annual Contract  No Modem  Activation Offer)

    Unlimited Broadband

    Free-Online Broadband Premier Option 1 (Annual Contract  No Modem)

    Unlimited Broadband

    Plusnet Essentials Fibre (Without Phone) - Market 2/3

    Unlimited Fibre

    Plusnet Extra Fibre 250 (Without Phone) - Market 2/3

    Unlimited Fibre

    Plusnet Extra Fibre 250 - Market 2/3

    Unlimited Fibre

    Plusnet Value Fibre (Without Phone) - Market 2/3

    Unlimited Fibre

    Plusnet Essentials Fibre - Market 2/3

    Unlimited Fibre

    Plusnet Value Fibre - Market 2/3

    Unlimited Fibre
    Plusnet Unlimited Fibre - Market 2/3 Unlimited Fibre Extra
    Plusnet Unlimited Fibre (Without Phone) - Market 2/3 Unlimited Fibre Extra

    Plusnet Extra Fibre - Market 2/3

    Unlimited Fibre Extra

    Plusnet Extra Fibre (Without Phone) - Market 2/3

    Unlimited Fibre Extra

    Our table shows the older call plans and which Plusnet call plan they’ll be moved to.

    Current call plan Plusnet call plan
    Anytime Anytime International 300
    Plusnet Anytime Anytime International 300
    Talk Anytime International 300 Anytime International 300
    Plusnet Anytime International 300 Anytime International 300
    Plusnet Anytime with Mobile Anytime international 300 with Mobile
    Plusnet Anytime International 300 with Mobile Anytime international 300 with Mobile
    Talk Evenings & Weekends Evening & Weekend UK & Mobile Calls
    Plusnet Weekends Evening & Weekend UK & Mobile Calls
    Evening and Weekends Included Evening & Weekend UK & Mobile Calls
    Weekends Evening & Weekend UK & Mobile Calls
    Evening and Weekends Evening & Weekend UK & Mobile Calls
    Plusnet Evening and Weekends Evening & Weekend UK & Mobile Calls
    Evening and Weekends Included with Mobile Evening & Weekend UK & Mobile Calls
    Evening and Weekends with Mobile Evening & Weekend UK & Mobile Calls
    Plusnet Weekends with Mobile Evening & Weekend UK & Mobile Calls
    Plusnet Evening and Weekends with Mobile Evening & Weekend UK & Mobile Calls
    Weekends with Mobile Evening & Weekend UK & Mobile Calls
    Home Phone Evenings & Weekends Evening & Weekend UK & Mobile Calls
    Plusnet Line Only Line Only
    Plusnet Line Only with Mobile Line Only with Mobile
    Talk Anytime Unlimited UK & Mobile Calls
    Anytime with Mobile Unlimited UK & Mobile Calls
    Mobile Unlimited UK & Mobile Calls
    Talk Mobile 1 Unlimited UK & Mobile Calls

    We’ve got three award-winning broadband and home packages. Unlimited Broadband, Unlimited Fibre and Unlimited Fibre Extra. For more information including speeds and call plans see our broadband and fibre packages with home phone.

    To find out more about our call plans and extra features see home phone plans.

    Yes, no problem. You’ll find all your exclusive deals in Offers and Upgrades. Too see what packages and speeds you can get, just login to My Account.

    All our packages are subject to annual Consumer Price Index rate of inflation increases plus 3.9%. See our CPI Plus 3.9% Guide

    If you’re still in contract, you may have to pay an Early Termination Charge if you want to cancel. We love having you with us, so please get in touch and let’s see what we can do to help. Call our team on 0330 1239 123.

    Was this article helpful?

    More ways to get help

    Plusnet community
    Our customers always have tips to share.
    Talk to our community

    Contact our team
    Message @Plusnet on X (formerly Twitter)
    Or call 0330 1239 123

    Sign Language service

    Contact us using British Sign Language

    My Account
    Manage your bills, packages and details.
    Sign into Broadband